ONLINE COURSES | Course Calendar

Software Updates: Add Gelato Zero+ and Gelato Crystal Cycles to your batchfreezer

A joint offer from Gelato University and Carpigiani Service for software upgrade to add Gelato Zero+ and Gelato Crystal cycles to your batchfreezer

The course

A joint service offered from Carpigiani Service and Carpigiani Gelato University for updating the software of your High Effiicency range batchfreezer and receiveing an online individual consultancy on how to use the new cycles added. 

Who is it for?
The service is available for owners of LABOTRONIC HE and MAESTRO HE (modells from 2016 - 2018) batchfreezers who want to update the software for adding new freezing cycles. 

Freezing cycles to be added with the software update: 
Gelato Zero+ e Sorbet Zero+
Production cycles that makes it possibile to freeze recipes with low solids, with an average reduction of 40% of solids (sugars, fats and others) compared to traditional recipes.    Examples: low calorie gelato, low glycemix index gelato.

Gelato Crystal
Producton cycles that makes it possibile to produce a semi-dense gelato with a higher overrun which can be poured directly into mould or jars.
Examples: gelato jars, gelato sticks and cakes with perfect cutting line.
Models available for software upgrade
- LABOTRONIC HE / Maestro HE (models from 2016-2018, applicable for any size).

When the local service technician comes to your gelateria, he will:

  • Check up of the batch freezer
  • Installation of the software upgrade
  • Test of the new program

1 to 1 consultancy online
Once software upgrade is completed, you can also request a 1,5 hour online consultancy appointment with a Carpigiani Gelato University instructor:
- Production process of gelato with the 2 new cycles
- Basic Carpigiani-approved recipes of the gelato with the added program
- Opportunity of the dispenser door and how to use it. 
- Q&A

250 EUR + local technitian's cost to be quoted by your distributor
300 EUR for the online individual consulancy

How to request the service
• Fill out the form from this page with your contact information and requests/questions.
• Carpigiani service and gelato university team will contact you to arrange the software update appointment and to schedule the online individual consultancy



Fill out the form to request your software upgrade and the individual online consultancy

The undersigned, having read the information, declares to give consent:

a) to the processing of his/her personal data for the management of your request

b) to the sending of newsletters and communications or informative and/or advertising material on products or services offered by the Data Controller or events promoted or organized by the same

c) to the communication of the data to third parties such as distributors and/or dealers of the Data Controller's machines, as well as companies with which the Data Controller has commercial collaboration relations, also with registered offices in third countries for which no adequacy decision or other forms of guarantees equivalent to those provided for by the Regulation itself are required

Carpigiani uses technical cookies to improve your browsing and third party cookie to collect usage statistics. We do not use profiling or advertising cookie. Read more
I accept